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Policy Compliance

The policy pages the scan can find, and the gaps it cannot resolve.

19 checks in Policy Compliance

Which policy pages does a store need?

Returns, shipping, privacy and terms are pages a shopper may need before buying. StoreVerifier checks whether it can discover and open them, then extracts the public wording it can support with evidence. A link can exist and still lead to a shell, a block page or the wrong document.

The useful questions are specific. Is a return window actually stated? Are delivery estimates clear? Does the page still contain template blanks? When a clause applies only to one product or condition, the report must not stretch it across the whole store.

The scan cannot prove whether the operation follows the written policy. Compare the captured wording with checkout, fulfilment and your internal process yourself. Generous or strict is not the point; accurate, reachable and properly scoped is.

Critical

8 checks

The checks we weight highest. If one of these is live on your store, clear it before anything else on the list.

  1. Google Merchant Center return policy requirements
  2. Handling time vs transit time in Merchant Center
  3. How to handle a no-returns policy on GMC
  4. Is “all sales final” allowed on Google Shopping?You check this one
  5. Policy pages shoppers can’t open: what Google expects
  6. Return window: how to state it for Merchant Center
  7. Shipping policy for Merchant Center: what to publish
  8. Trust badges and security seals: what Google allows

Major

10 checks

Real gaps that belong in the same remediation pass, once the critical ones are closed.

  1. Cookie consent and Merchant Center: a banner, not a wall
  2. Delivery restrictions: how to state them for Merchant Center
  3. Placeholder text in store policies: how to find and fix it
  4. Policy and contact links: what Merchant Center expects
  5. Privacy policy for a Merchant Center store: what Google asks
  6. Refund timing: what to state for Merchant Center
  7. Terms and conditions: what Merchant Center expects
  8. What return address should a Google Shopping store show?
  9. What should a payment policy say for Merchant Center?
  10. Who pays return shipping: stating it for Merchant Center

Minor

1 check

Housekeeping. Worth clearing so the record is complete, but not worth reordering your week for.

  1. Order cutoff times in Merchant Center and on your store

This is what can go wrong. A scan says which ones did.

Paste your address and we run the public checks we can reach. Account-only and manual work stays labelled.