Terms of service

1. Who we are

StoreVerifier is run by MB Stickest, a company registered in Lithuania.

StoreVerifier is a service of MB Stickest, company code 306055280, registered at Stadiono g. 7-385, 85374 Akmenė, Lithuania. You can reach us at support@storeverifier.com or through our contact form.

MB Stickest is not registered for VAT.

2. What we do

We check your store against Google's published policies. We are not Google, and we cannot speak for them.

StoreVerifier is an independent automated scanning service that analyses websites against publicly available Google Merchant Center policy guidelines. We run technical, rendered, AI-assisted, and external checks and present findings to help merchants identify potential compliance issues.

StoreVerifier is not affiliated with, endorsed by, or a partner of Google LLC. Our analysis reflects our interpretation of publicly available policies and may not reflect the precise standards applied by Google's internal review processes.

3. Who can buy

Anyone can buy. A report opens the moment you pay, so before you pay you agree that it starts straight away.

Anyone can buy our paid services: companies, sole traders, self-employed people and private individuals.

If you buy as a consumer in the UK or the EU, the law normally gives you 14 days to cancel. A report is digital content that opens as soon as your payment is confirmed. Before every payment we ask you to agree to these terms and to ask for your purchase to start straight away, and to confirm you understand that once your report has opened you can no longer cancel it under that 14-day right. We keep that agreement with the payment record.

Daily Monitor and the Manual review are services. As a consumer you can cancel Daily Monitor within 14 days of your first payment and we refund that payment, less the share for the days that had already passed. The Manual review is refunded in full if you cancel before its call takes place. Everything else you can get back, and when, is set out under Refunds.

4. Free scans

Scanning costs nothing, up to 1 scan a day. If we find something, we tell you how many and how serious, and you decide whether to pay.

Scanning a website URL is free. If all checks pass, no charge is applied. You will receive a summary of the layer results and a confirmation that no issues were detected.

If issues are detected, you will be informed of the number and severity of findings and offered the option to purchase a full report. You are under no obligation to purchase.

Free scans are limited to 1 a day, counted for your internet connection and for your account, whichever websites they are of, and to 1 a day of any one store, whoever runs it. The count starts again at midnight UTC. A free account is also limited to 3 scans a month.

5. Paid reports

A report is $39, charged only when there is something to report. It is for one store and opens the moment you have paid, and it comes with 3 more scans of that store, in full, within 30 days.

A full report is priced at $39 for one store and is charged only when issues are found. Upon successful payment, you receive immediate access to every finding, the evidence captured for it and its fix steps, and the option to subscribe to daily monitoring.

The report opens on the page you paid from as soon as the payment is confirmed. If you were signed in, it goes into your account. If not, it goes into the account for the email address you paid with, which we make if it does not exist yet, and we email you a link to it.

A report also covers 3 more scans of its store. Any 3 scans of the same store, run from the day of the scan you bought until 30 days after your payment, open in full. They are 3 in total, not 3 a day; a scan past them is refused until you buy the report again. This works in the browser you paid from, and in your account whenever you are signed in to it. It is separate from the refund period under Refund policy, which is about findings we cannot reproduce.

Reports are non-transferable. A report is for one store: the website it was bought for, with or without “www.”. A scan of any other website needs its own report.

6. Monitoring subscriptions

Daily Monitor is $25 a month, needs a report bought first, and you can stop it yourself at any time.

Daily Monitor requires a one-off report purchase to activate. It is billed at $25 per month and re-scans your store every 24 hours. Billed via Stripe, begins on the date of purchase, and renews automatically each calendar month. No additional per-report charges apply during an active subscription.

It starts as soon as the first payment is confirmed. We email you when a re-scan finds more issues than the one before; the rest of the time it runs quietly.

You may cancel at any time from your Dashboard. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for mid-period cancellations.

7. Manual review

$399 buys a person's review of your store, a written plan and a 45-minute call. Cancel before the call and you get it all back.

The Manual review is priced at $399. It includes everything in a full report, a review of your store by a person who checks it against Merchant Center policy, a written, prioritised plan of what to fix, and a 45-minute consultation call to go through it. It needs an account, because we contact you to arrange the call.

We contact you by email within one business day of payment to arrange the review and book the call at a time that suits you.

You can cancel at any time before the call takes place, and we refund the full price. Once the call has taken place the review has been delivered, and it is not refundable.

8. Prices and payment

The price you see is the price you pay, in the currency you chose. Stripe takes the payment; your card never reaches us.

Prices are shown in pounds sterling (GBP), euros (EUR) or US dollars (USD). You choose the currency, and the price shown is the amount you pay. MB Stickest is not registered for VAT, so no VAT or other sales tax is added.

Payments are taken by Stripe on its secure payment page. Your card details go to Stripe and never reach our servers. Stripe is certified as a PCI Level 1 Service Provider, the highest level of the card industry's security standard. The charge appears on your card statement as STOREVERIFIER.

Daily Monitor is charged automatically each month until you cancel it.

9. Refund policy

If we cannot show you a paid-report finding again, request your money back within 30 days. Changing your mind about acting on it is not a refund.

If we are unable to reproduce any finding included in your paid report, we will refund the report in full upon request within 30 days of purchase. Send a refund request through our contact form or to support@storeverifier.com with your order reference.

We do not issue refunds on the basis that a finding was already known to you, or that you have decided not to act on it. The Manual review is refunded in full if you cancel before its call takes place (see Manual review); Daily Monitor is not refunded for part of a month (see Monitoring subscriptions).

Refunds go back to the card or account you paid with, through Stripe. They usually reach you within 5 to 10 business days, depending on your bank.

10. Fair use

Use StoreVerifier lawfully, and never to overload or attack a website.

You may scan any publicly available website. Do not use StoreVerifier to overload, attack or gain unauthorised access to any website, including ours; to get around our usage limits; or to resell our reports as a service of your own. We may refuse or suspend access that does.

11. Limitation of liability

Fixing what we find does not guarantee Google reinstates you, and what we owe you is capped at what you paid us.

StoreVerifier provides analysis on a best-efforts basis. We do not guarantee that resolving identified findings will prevent or reverse a Google Merchant Center suspension. Decisions made by Google's review teams are independent of our analysis.

Our total liability to you for any claim arising under these terms shall not exceed the amount paid by you in the 12 months preceding the claim.

Nothing in these terms limits liability that the law does not allow to be limited, such as liability for fraud, wilful misconduct or gross negligence.

12. Changes to these terms

When these terms change, the date at the top changes. A purchase is governed by the terms on the day you made it.

We may update these terms. The date at the top of this page shows when they last changed. A purchase is governed by the terms in force on the day you made it. A change that affects an active Daily Monitor subscription applies from your next billing period, and you can cancel before then.

13. Governing law

These terms are read under the law of Lithuania, and disputes are heard there.

These terms are governed by the laws of the Republic of Lithuania. Any disputes shall be subject to the jurisdiction of the courts of the Republic of Lithuania.

14. Contact and complaints

Questions and complaints go to one address, and they reach a person.

For questions or complaints about these terms or anything you bought, use our contact form or email support@storeverifier.com — both come straight to us, no ticket system in between.